The client

As one of the leading providers in Europe, Hermes Fulfilment GmbH handles the entire shipping process chain for retail companies of the Otto Group, for its platform partners, and for external clients – from warehousing and order processing to returns management. Hermes Fulfilment is headquartered in Hamburg and operates sites in Haldensleben, Löhne, Ohrdruf, Ansbach, and Langenselbold, as well as in Poland, the Czech Republic, Switzerland, and Italy. With a product range of around one million items, the logistics provider handles approximately 500 million items per year. The portfolio ranges from textiles and jewellery to smartphones and flat-screen TVs, as well as furniture and washing machines. Hermes Fulfilment was founded in 2006 and is a company of the Otto Group.

The job

“Moving goods” – this succinctly describes the business of Hermes Fulfilment GmbH. In its logistics and shipping centers, the company manages all services along the flow of goods. Since 2007, AD HOC’s task has been to position the company as a fulfilment specialist through continuous press work and to strengthen its thought leadership in online retail for fashion and furniture. Based on a communication concept, we develop media-relevant topics together with Hermes Fulfilment, write press releases, and organize background discussions with business and industry media. As Hermes Fulfilment’s press office, we handle inquiries, arrange interview partners, and support film and media productions in the logistics centers.